Shipping & Delivery
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking. There is NO shipping cost & NO sales tax. Hurray!
What are your shipping and processing times?
Standard Shipping Times
USA and Canada: 6 - 20 days
Europe: 8 - 20 days
Latin America: 9 - 26 days
Other countries: 11 - 30 days
Processing Times
Orders can sometimes take 2-4 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at bosscave1@gmail.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
RETURNS & REFUNDS
OUR GUARANTEE
We have a risk free 24-hour guarantee!
If you don't have a great experience for ANY reason, we will do WHATEVER it might take to make sure you are totally satisfied with your purchase.
How do I return something?
We offer returns for product that are either defective or damaged during shipping.
Our Returns Policy timeframe is 24 hours from when an order arrives at your address.
Please feel free to contact us about returns at bosscave1@gmail.com
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!